CARPET CARE

Almost every carpet or rug is occasionally the victim of spots or stains. Most of these accidents can be taken care of with little trouble. We've listed a few remedies below to resolve matters quickly but we always recommend contacting a professional carpet cleaner in most instances.

A few immediate actions you can do in the event of an accident:

1. For wet stains, dab the spot with a clean, white cloth or paper towel to remove as much of the stain as possible. Do not brush or rub the spotted area and never use soap on any carpet.

2. Contact your local professional carpet cleaner.



TYPE OF STAIN EXAMPLES TREATMENT
Oily Substances
Butter, grease, oil, hand cream, ball-point pen ink
Scoop up as much as possible with large, loose wad of absorbent cloths, soft paper towels, or tissues, then apply dry-cleaning fluid in tiny dozes, repeating if necessary. Dry carpet with air stream from vacuum, hair dryer, or electric fan. Brush up pile when dry.
Foodstuffs and animal matter
Coffee, tea, cream, milk, gravy, chocolate, egg, ice cream, peanut butter, sauces, salad dressing, vomit, blood
Remove excess. Sponge with detergent solution, using one teaspoon of mild (not heavy duty) detergent to a quart of warm water and add one teaspoon of white vinegar. If spot still shows after applying solution, let area dry, then use dry-cleaning fluid sparingly. Dry well; brush up pile
Starches and sugars
Candy, soft drinks, alcoholic beverages
Blot up excess, then sponge gingerly with the detergent solution. Blot up as much solution as possible. Force dry. If necessary, repeat entire procedure. Dry again; brush up pile.
Acids and inks
Fruit, washable ink, urine
Remove excess, sponge with detergent solution repeating if necessary. Dry carpet thoroughly between sponging. Dry again; brush up pile.
Heavy grease and gums
Candle wax, chewing gum
Both candle wax and chewing gum respond to "freezing". Wrap an ice cube in a paper towel and hold it on the gum or candle wax. In a few seconds, you should be able to lift it off. A whisk of dry-cleaning fluid may be in order. For other heavy substances, sponge with dry-cleaning fluid followed with detergent solution. Repeat procedure until substances are removed. Dry carpet; brush up pile

 

Further tips for carpet care are as follows:

1. Normal vacuum cleaning every day is recommended to maintain pile. It is important that the direction of vacuuming is 'varied' (N,S,E and W) so that pile is not pushed in one direction. This applies especially to thick cut pile carpets.

2. Big Corridor Trolleys should have a 'Ball' roller rather than narrow wheeled ones.

3. Do not use strong chemicals (as normally used in synthetic carpets). These are 100% wool and less chemicals are required for cleaning.

4. If spillage occurs, the quicker the action the better.